For withdrawal of the course, a written notice must be submitted and received by COSEM 2 weeks before the commencement of the course. All requests will be subjected to approval by COSEM.

Those who have paid for the course but are not able to attend the course as scheduled will be given 14 days of grace period to attend the training and failing which, the course fee will be forfeited. For those who have attended the course but did not complete the course, they are given 14 days to attend make-up training and failing which the course fee will be forfeited.